Before contacting us, browse these questions to see if you can find the answer. If your question isn't answered, visit the Contact Us page to get in touch.
Q) How long before my order ships?
A) Due to the custom nature of our items, shipping can take 5-10 business days.
Q) How long does shipping take?
A) Most domestic orders are shipped via USPS First Class, which typically takes 3-5 days to arrive once we hand it off to USPS. International orders sent through USPS First Class can take 1-2 (or more) weeks to arrive. Some faster options may be available, but they tend to be very expensive.
Q) How much will shipping cost?
A) Shipping to the US is a flat $5.00 for orders under 1lb. Orders over 1lb will be shipped via Priority Mail for a flat $10.00. Unfortunately, international shipping is very expensive- it starts at $18.00 for orders up to 8oz, and packages over 8oz start at roughly $28.
Q) How will my order be packed?
A) Items are bagged in small ziploc bags. Most orders are placed in a small bubble mailer, but large or delicate orders may be sent in a box.